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The power of benchmarking

Published: 27 May 2025

Andrew Ward CQP MCQI outlines benchmarking as a business improvement tool, outlining the benefits and the potential pitfalls.

Audit

Through the lens of the auditee

Published: 7 May 2025

(Ben) Ho Bun Chan CQP MCQI offers audit insight from the other side of the table, examining how an organisation undergoing ISO certification for the first time can get the best out of the process.

Christoper Chinapoo CQP FCQI

A sustainable and circular view of production

Published: 25 Apr 2025

Christopher Chinapoo CQP FCQI, a committee member of the CQI’s Deming special interest group, examines how Deming’s System of Profound Knowledge provides a lens that is critical when designing for sustainable production.

Tazviona Lois Ngonyamo

Championing quality in Zimbabwe

Published: 26 Mar 2025

Tazviona Lois Ngonyamo PCQI, Quality Assurance Executive at Irvine’s Zimbabwe, discusses her journey into quality, having recently become a member of the CQI.

Quality frameworks are essential for businesses

Bridging the gap

Published: 13 Mar 2025

Anar Malikov CQP FCQI outlines how quality frameworks can be adapted to make them fit for every business.

Global sustainability and management systems

Management systems and climate change

Published: 19 Feb 2025

There must be cross-over between standards if management systems are to play their full role in helping tackle the environmental crisis, says senior auditor Pedro Mejias.

Take a risk to mitigate climate change

Published: 10 Feb 2025

Could a structured risk assessment help organisations achieve the UN’s Sustainable Development Goals while mitigating climate change, asks Zoi Kontodimou, Chair of the CQI’s Sustainability special interest group.

IAF CertSearch, global transparency in suppliers

Enhancing global transparency

Published: 6 Jan 2025

In late October, it became mandatory for all accreditation and certification bodies to upload information relating to management systems certifications to the IAF CertSearch database. We speak to Nigel Johnston, CEO of Quality Trade, which developed the database, about the value CertSearch offers to organisations.

Damien Tiller, founder and compliance specialist, TQC

Challenges of ensuring quality in AI

Published: 19 Dec 2024

With artificial intelligence now an established part of our working lives, Damien Tiller explains how quality professionals can ensure quality is baked in when AI processes are implemented.

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